At Mankind Specialities, a division of Mankind Pharma Ltd., your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services (including PRANA chatbot and Swasth365 platform), or interact with us through any digital or physical channels.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and demographic details
  • Health-related information voluntarily shared for support services like PRANA or Swasth365
  • Contact information submitted through forms or communication channels

b. Technical Data

  • IP address
  • Browser type and version
  • Device type and operating system
  • Website usage data through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide health education and support services
  • Respond to inquiries and requests
  • Personalize content and improve user experience
  • Send health-related updates and promotional content (if opted in)
  • Improve our digital tools (e.g., AI chatbot and educational resources)
  • Ensure compliance with applicable laws and regulations

3. Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Authorized service providers (under confidentiality agreements)
  • Legal authorities when required by law
  • Internal teams for improving health support services

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site performance and analyze usage trends. You can manage or disable cookies through your browser settings.

5. Data Security

We implement robust security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we encourage you to protect your own data by keeping passwords confidential.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any inaccuracies
  • Withdraw consent (where applicable)
  • Request deletion of your data (subject to legal and operational constraints)

To exercise these rights, please contact us at [Insert Privacy Email].

7. Children’s Privacy

Our services are not intended for use by children under the age of 18 without parental consent. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions or concerns regarding your privacy or this policy:

Mankind Pharma Ltd.
D-205, 2nd Floor, Tower 2nd, Seawood Grand Central,
Plot No. R1, Sector 40, Seawood Railway Station,
Nerul Node, Navi Mumbai – 400706
📩 Email: [Insert Email]
📞 Phone: [Insert Phone]
🌐 Website: www.mankindspecialities.in